DS12 Tech Services

I help small businesses, nonprofits, and independent professionals keep their online presence running smoothly and looking its best. From WordPress updates to Google Workspace email setup to connecting tools like Squarespace, Wix, Calendly, or Stripe, I take care of the tech so you can focus on the work you actually enjoy.Flexible, remote, and on-demand — you get the skills you need without hiring full-time staff.

About

I’m Duncan Shannon, founder of DS12. After 20+ years working at the intersection of technology and business, I’ve seen how much time and energy gets lost to tech problems that shouldn’t be yours to solve.That’s why I work as your fractional webmaster and digital operations manager — handling:

  • Website updates, maintenance, and uptime monitoring for platforms like WordPress, Squarespace, or Wix

  • Email setup and management with Google Workspace or Microsoft 365

  • Hosting, domains, and vendor coordination (GoDaddy, SiteGround, Bluehost, Cloudflare)

  • Integrating and streamlining tools such as Calendly, Stripe, Shopify Lite, Mailchimp, and more — including setting up and managing email marketing campaigns

The goal is simple: your tech just works, your online presence stays current, and you get more time back to focus on what matters most.

How I Work

I offer two ways to work together:

  • Ongoing Monthly Care – predictable support to maintain and improve your existing website, email, and tools.

  • One-Time Projects – fixed-scope setup, migration, or new feature work to get you up and running.

Services

Ongoing support and quick projects to keep your online presence at its best

Fractional Webmaster & Digital Operations

Ongoing monthly service to keep your existing website, email, and online tools secure, up-to-date, and running smoothly.

  • Regular updates, security checks, and uptime monitoring (WordPress, Squarespace, Wix)

  • Email setup & troubleshooting (Google Workspace, Microsoft 365)

  • Hosting, domains, and vendor coordination (GoDaddy, SiteGround, Bluehost, Cloudflare)

One-time project work is available for:

  • New website setup or full refresh

  • Platform migrations (hosting, email, e-commerce)

  • Adding new tools or integrations

Website Refresh or Quick Build

One-time project to launch or modernize your site quickly.

  • Clean, mobile-friendly designs in days, not weeks

  • Platforms: WordPress, Squarespace, Carrd, Wix

  • Includes basic SEO setup, analytics, and secure hosting configuration

Digital Tool Integration & Campaign Support

Available as a one-time setup or part of your monthly plan.

  • Scheduling tools (Calendly, Acuity)

  • Payment Processing (Stripe, PayPal, Square)

  • Email marketing & campaigns (Mailchimp, Constant Contact, ConvertKit)

  • Simple e-commerce (Shopify Lite, WooCommerce)

Contact

Let’s talk about what you need — and how I can help keep your website, email, and online tools secure, up-to-date, and running smoothly.

Discounted rates are available for registered nonprofits.