DS12 Tech Services

Make Smarter Technology Investments

Strategic IT guidance that translates technical decisions into business outcomes

Make Smarter Technology InvestmentsTechnology investments are complex—CRM systems, cloud migrations, vendor contracts, security posture. You need someone who understands both the technical details and the business impact.I help companies make confident technology decisions that drive growth, reduce costs, and eliminate waste.

Why Organizations Need Strategic IT Guidance

- Technology spending is high but value is unclear- IT keeps things running but nobody's thinking strategically about the roadmap or security posture- Major technology decisions require expertise that isn't available in-houseYou're not alone. Most growing organizations face the same challenge: they need strategic IT leadership, not just technical support.

Strategic Technology Guidance That Bridges Business and IT

Fractional IT Director for Growing OrganizationsI'm Duncan Shannon, and I bring 20+ years of enterprise IT experience—IT Director roles, Enterprise Architecture, large-scale implementations—to organizations that need strategic technology leadership without hiring a full-time executive.I help you:

  • Make technology investment decisions with confidence

  • Evaluate and negotiate with vendors

  • Build multi-year technology roadmaps aligned to business goals

  • Eliminate waste, redundancies, and reduce technical debt

  • Navigate security and compliance requirements without the overwhelm

  • Translate technical complexity into clear business outcomes

How we work together:
You bring the business strategy and goals. I provide the technology expertise and guidance. Your IT provider handles day-to-day operations and support. Together, we ensure your technology investments deliver measurable business results.What makes this work:
Primarily remote with strategic travel when it matters—initial onboarding*, quarterly planning sessions, annual strategy meetings, and major project kickoffs. You get enterprise-level strategic guidance with the flexibility of a fractional engagement, not the overhead of a full-time executive.

Who I Work With

I work with organizations that:

  • Are making technology decisions that impact the bottom line

  • Have IT support for day-to-day operations but lack strategic guidance

  • Need to evaluate significant technology investments without in-house expertise

  • Want senior IT leadership without the cost of a full-time executive

  • Specialty Focus: Video surveillance and physical security integrators looking for IT leadership to manage internal technology and advise on IT-heavy customer deals

Services

How I Work
I offer flexible advisory engagements designed around your needs—whether that's ongoing strategic guidance, specific project work, or temporary support during major initiatives.Ongoing Advisory
Monthly or quarterly engagements for strategic technology leadership. I help you navigate vendor decisions, build technology roadmaps, optimize IT budgets, and translate complex technical choices into clear business outcomes.Project-Based Work
Technology assessments, vendor evaluations, M&A due diligence, IT budget creation, and strategic roadmaps. Defined scope, clear deliverables, typically 2-6 weeks.My Focus:
I handle strategic decisions and planning—not helpdesk support, hands-on implementation, or emergency response.Advisory packages range from $1,000-4,000/month. Project work is quoted based on scope.Let's discuss what makes sense for your situation.

Contact

Whether you're facing a specific technology decision or need ongoing strategic guidance, I'd be happy to discuss how I can help.

Discounted rates are available for registered nonprofits.